FAQS

Hire Period:

Our standard hire period is 72hrs or 3 days. This can be altered depending on availability and our event schedule.

Minimum Hire :

Our minimum hire fee is $200

Delivery:

Delivery starts at $100 and will be quoted on taking into consideration such things as the date of your event, location and access to the venue, whether the items you are hiring are large and require a truck and/or two people to lift.  Note: Delivery does not include styling or setup.  This can be added for an additional fee.

Can I pick up and drop off my items?

Yes you can. Our collection and drop off hours are MON to FRI 10am to 4pm and a specific time must be booked in. For times outside of these hours we will make all efforts to accommodate. When picking up and dropping off your items you must provide: An appropriate vehicle, straps and or ropes, blankets and rags, tarps if needed. Please be mindful of the weather and the distance you have to travel with our goods and that you have the necessary tools to do so safely.

Damage/ Loss:

We will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.  All hire items are to be returned undamaged.  The customer will be liable for any damaged items and/or the replacement of any items.  The customer at the discretion of The everyday collective will incur charges should any items be returned in a damaged condition that renders them unusable.

Payment:

To confirm your booking with us we require a 25% non-refundable deposit. The balance of your booking total is to be paid in full 30 days prior to your event. Payments can be made electronically to our nominated account.

Cancellation:

 In the event that you wish to cancel your booking with us your will forfeit your initial 25% deposit and additional charges may apply. Please see our terms and conditions for our full cancellation policy.